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Anchor - Resume

UX Design - Futures Thinking - Sense Making

Experience

UX Designer, Rocket Communications

  • Designed Figma prototypes showcasing workflows and required design specifications for various software applications.

  • Researched and implemented improvements to design system increasing user feedback efficiency while collaborating with the dev team to identifying system changes.

  • Designed conceptual solutions while adapting to changing scenarios and ambiguous requirements through participatory workshops establishing consensus for next steps and shared objectives.

UX Designer, Aleut Federal, contract: U.S. Space Force, Space Operations Command

  • Designed purpose-built prototypes focusing on Human-Centered Design, improving efficiency for web and digital experiences

  • Developed research strategies, conducted interviews, and synthesized usability test results providing user behavior insights to software development teams

  • Led UX Design team collaborating with cross-functional teams developing various projects for SpOC internal and external clients

  • Mentored UX Researchers to apply user-centered research and design principles

UX Designer, Aleut Federal, contract: U.S. Air Force, CyberWorx

  • Created Axure interactive prototypes that optimized user task analysis in high-fidelity mockups,
    which helped decision-makers understand design criteria for future products

  • Designed a central depository of UX artifacts and research material which led the design team to
    collaborate more effectively

  • Led executive-level presentations highlighting user personas, task flows, and user journeys, and
    facilitated design workshops that provided feasible recommendations

  • Mentored Air Force Cadets applying UX design principles to their capstone projects

UX Tech Writer, Systemware 

  • Served as the team’s UX specialist by implementing UX design activities that optimized the system’s information architecture and the user’s web search experience

  • Created software procedures for development lifecycle, delivery, and patch releases that improved the communication strategy for the agile team

  • Collaborated with SMEs and Cloud Specialists to create content vis MadCap Flare for web integration teams to improve team collaboration and internal processes

UX Researcher, University of Colorado at Colorado Springs

  • Lead UX Researcher responsible for the UX of mobile cybersecurity products and features

  • Planned and conducted usability tests and interviews to analyze user behaviors and attitudes

  • Synthesized quantitative data measuring completion rate, duration, and user sentiment to provide
    insightful recommendations to software development teams

Tech Writer, University of Colorado at Colorado Springs

  • Project manager responsible for implementing a centralized departmental resource wiki, improving office efficiency by 50%

  • Facilitated platform benchmarking research, which identified areas to meet the client’s needs and highlighted a backlog for SharePoint administrators

  • Led usability testing, A/B testing, and heuristic reviews to develop user engagement which introduced the division to human-centered design principles

Education

Bachelor of Arts: Technical Communication and Information Design​​​​

University of Colorado Colorado Springs​

  • Emphasizes the intersection of people and technology

  • Honors: Outstanding Undergraduate Student​​​

Industry Credentials

  • UX Design Certificate                               Nielsen Norman Group (NN/g)

  • Design Sprint Masterclass                        AJ&Smart / Eito Innovation

  • 21st Century Design with Don Norman      Interaction Design Foundation(IxDF)

  • User Experience Research and Design       University of Colorado (UCCS)

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